Own Your Impact
Take ownership and initiative, drive outcomes with a sense of accountability and self-determination, act with the confidence that your efforts shape our company's future.
Accountability, proactivity, empowered, self-determination, innovation from anywhere, initiative
What does this mean
- We take pride in our work and we take responsibility for its delivery
- We don't wait to be told what to do — if we see an opportunity for improvement, we take action
- We feel empowered to make decisions in the best interest of the company, knowing our team will back our decisions
- If we say we will do something, we do it. If anything changes, we communicate early
- We seek work that will have the most impact on the company
- We act with agency and know our own efforts influence the trajectory of the company
What doesn't this mean
- Working in a silo
- Not communicating decisions and progress with the team
- Making irreversible decisions without consulting others
- Comparing ourselves internally or boasting about our work
Build With Ambition
Embrace ambitious challenges, adapt to change swiftly, and strive for continuous personal and professional growth, pushing the boundaries to achieve bold visions.
Growth-oriented, hungry, ambitious, bold visions, embracing challenges, adaptable, dealing with ambiguity, embracing change, wearing many hats
What does this mean
- We are inspired and motivated by our vision and mission
- We realise that personal growth requires stepping outside of our comfort zone
- We are motivated by ambitious goals, not afraid of them
- We are scrappy when we have to be, and perfectionists when we can be
- We adapt to new situations and accept change in our stride
- We thrive in a fast-paced environment
- We're not scared to try new things and are always willing to throw our hat in the ring
- We understand we'll never have all the answers and are willing to act on the information at hand
What doesn't this mean
- Being reckless in the pursuit of growth
- Sacrificing other values or our morals in favour of relentless ambition
- Disregarding our own well-being
- Disregarding feedback or being unwilling to change course where required
Co-create The Future
Engage with customers and innovate collaboratively, focussing on impactful and industry-leading solutions, always maintaining a customer-first mindset.
Customer-first approach, customer collaboration, industry-leading innovation, prioritising quality, mission-focussed
What does this mean
- We always put ourselves in our customer's shoes
- We build innovative products that drive the industry forwards
- We listen to problems, not feature requests
- We think outside the box and are willing to solve problems in unique ways
- We consult with customers when making product decisions
What doesn't this mean
- Building everything that customers ask for
- Building features just because competitors have them
- Using innovative technology just because we can or because it's unique
- Innovating without purpose or delivering business impact
Listen Loudly
Foster an environment of empathy and trust, where open and respectful feedback is encouraged, ensuring everyone feels heard and supported.
Empathy, trust, open feedback, respectful, understanding roles, supportive environment, emotionally safe
What does this mean
- We feel comfortable giving direct feedback to each other, knowing that it comes from a place of trust and respect
- We have the utmost respect for each other
- We appreciate and celebrate our differences
- We listen deeply to each other, always seeking to understand
What doesn't this mean
- Delivering feedback brashly or in an insensitive way
- Only listening and not giving our own opinion
- Holding back on feedback for fear it might not be received well
The Non-negotiables
Key principles at BuildPass that sit alongside our values. They are foundational to how we work and who we are.
Personal Development
We consistently focus on personal development and the company will support us to do so. We strive to make marginal improvements every day, knowing these compound greatly over time.
Team Work
We work collaboratively and leverage each other as much as possible. Team is everything. We communicate clearly and regularly, knowing this is critical to our success.
Human-first
We are all humans, and we never forget that. We place each other's well-being first. This is not only the right thing to do, but it creates the best outcomes for the company. We develop real relationships with our colleagues and we care deeply for each other.
Flexibility
We trust each other enough to have flexible working arrangements, knowing we'll always get the job done. We perform our best when our personal lives are in order, and flexibility at work is there to support this.
Honesty & Transparency
We act with integrity and give our honest opinions. We act with as much transparency as commercially possible, both internally and externally.